Site Help & Accessibility


We know that many people have difficulty in using the web and many sites just don‘t even bother to try.

We believe in doing things differently, doing things better, and although we know it‘s impossible to design a site that everyone can use, we‘ve tried our best to make our site accessible to as many people as possible and work with all kinds of technology.

If you have difficulty accessing some of our content, please let us know and we will do our best to sort it out.


Standards Compliance

  • All the pages on this site comply with priority 1 guidelines of the W3 Web Content Accessibility Guidelines (WCAG 1.0)
  • Our HTML uses meaningful mark–up to ensure our site works across the majority of browsing devices out there.
  • Our site uses the latest CSS (Cascading Style Sheets) to control and maintain the presentation, look and feel. If your browser does not support CSS, or if you have disabled CSS styling, the visual presentation will be affected but all the content will still be readable.
  • All links use the 'TITLE' attribute to help describe the destination page in greater detail. Users with screen readers may need to set their screen reader options to use this feature.
  • All images use the 'ALT' attribute, which is a descriptive statement that clearly describes what that image is.

Site Map


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0117 929 8971

Opening Times: Monday – Friday 07:00 – 14:30